This pictorial guide helps clients prepare for their session, and provides a Plan B if technical issues arise.
• For online clients
• For online therapists
Once the initial appointment is confirmed, this guide is sent out to clients for them to read prior to the session. Therapists might find it helpful to have the guide handy during the call as it contains a Plan B checklist they can follow in the event of connection problems.
This document give practical tips about how clients should prepare for an online session maximising call quality, how to operate the Zoom platform and a Plan B if technical glitches arise. Tips around protecting confidentiality and privacy of the call are also provided with photos of how to operate basic functions such as audio and video adjustments.
Headings are:
Please note the PDF templates are partially editable. You can insert your logo and company name and fields are available for clients to insert their information. However, as they are PDFs certain formatting features are fixed. You can however fully edit the Word documents which contain identical content.*